In a world where technology is transforming every facet of insurance, claims have become the ultimate test of trust. The Insurance Claims & AI Conference 2025 is a virtual event that unpacks how AI, automation, and analytics are transforming the insurance landscape, redefining claims operations, enhancing decision-making, and rebuilding customer trust.
We invite the insurance community to examine how intelligent systems can enhance fairness, transparency, and customer confidence in an increasingly digital environment.
Across a day of thought-provoking keynotes, panels, and live discussions, the conference will unpack:
· How AI-driven insights are transforming claims accuracy, speed, and decision-making.
· Balancing automation with empathy to strengthen customer relationships.
· Building ethical and regulatory frameworks for responsible AI adoption.
· Using data and analytics to anticipate risk and prevent fraud.
Designed for insurance executives, claims professionals, compliance officers, and digital innovators, this virtual gathering will provide actionable strategies to future-proof claims operations, with a focus on putting trust at the centre of innovation.
Join us virtually on 3 December 2025 as we explore the intersection of AI, risk, and human connection, and chart the next chapter in claims transformation across South Africa and the SADC region.
Alternatively, you can get in touch with us by sending us an email to umbono@umbonosa.co.za, or call our office at 061 443 2165
061 443 2165 | umbono@umbonosa.co.za
Please click the button below to download your registration form
Please click the button below to download your registration form